At RL Memorial Hospital, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Address
- Age or gender (if provided)
- Medical or health-related information shared voluntarily (appointment forms, inquiries)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of access
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information to:
- Schedule appointments and respond to inquiries
- Provide medical services and healthcare support
- Improve our website, services, and patient experience
- Communicate important updates or service-related information
- Maintain internal records and comply with legal requirements
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only:
- With authorized medical staff for treatment purposes
- When required by law, court order, or government authority
- To protect the rights, safety, and security of our patients, staff, or hospital
4. Data Security
We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Understand user behavior
You can choose to disable cookies through your browser settings, though some website features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review their privacy policies separately.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
8. Your Consent
By using our website or submitting your information, you consent to this Privacy Policy and agree to its terms.
9. Updates to This Policy
RL Memorial Hospital reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
RL Memorial Hospital
📍 Address: Judge Kothi More, Ramna Pakri Road, In front of district Judge Kothi, Arrah, Bihar 802301
📞 Phone: 9835010700
📧 Email: rlmemorialhospital39@gmail.com